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Well, that depends. Here are a couple of scenarios:
1. If you already have a mobile phone number (and phone) with another carrier, you can port your existing number over to Page Plus. The cost is $9.00, and most port requests can be completed in just 4 hours (or less). But please do NOT cancel your existing phone service! Your phone must be active with your current carrier for the port to be successful. Your mobile phone must be compatible with the Page Plus Network.
2. If you have NO mobile phone service, and need us to assign you a new mobile number, you can activate new service on our website for just $9.00. Activations usually take less than 1 hour. All you need is a mobile phone that is compatible with the Page Plus Network. Any Verizon-branded phone will work, as long as the ESN is clear and the phone has not been blacklisted (usually because it was reported stolen). If you need a place to buy your phone, you can always get a phone through E-bay via Mr. Rebates. By joining Mr. Rebates first, you will automatically receive a $5 rebate just for opening a Mr Rebates account (it's free!) plus a 3% discount for all your E-bay purchases. Or, you can try BigCrumbs to earn up to 36% cash back off what the E-bay seller pays to list their item on E-bay.
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Yes, but be very cautious and check with customer service to make sure that the subscription plan change actually took place. When it comes to switching subscription plans, DON'T ASSUME ANYTHING! The Page Plus system is VERY quirky and unreliable in this aspect - some subscription plan changes are handled correctly by the system, and others are not. In some cases, you may need to contact customer service to change your subscription plan manually. If you are ever in doubt as to whether your subscription plan (or PIN) loaded correctly, please call customer service at 1-800-550-2436.
If you are going UP in plans (i.e., from the Talk n Text 1200 plan to the Talk n Text Unlimited plan), you should remove the battery from your device and add the PIN via the Page Plus website or the 877 number (1-877-359-6695). Double check via the Page Plus online portal that your plan got added correctly and the expiration date was extended.
If you are going DOWN in plans (i.e., from the from the Talk n Text Unlimited plan to the Talk n Text 1200 plan), you should remove the battery from your device and add the PIN via the Page Plus website or the 877 number (1-877-359-6695). Double check via the Page Plus online portal that your plan got added correctly and the expiration date was extended.
WARNING: Be careful when changing subscription plans prior to the original subscription plan expiration date. If you choose to do so, the original plan will be IMMEDIATELY terminated and replaced with the new subscription plan, and you will lose the value of the unused portion of the original subscription plan! Switching subscription plans is not an exact science with Page Plus - so switch plans at your own risk! No refunds or credits will be given if you lose all or just part of your original subscription plan due to improperly loaded PIN's (i.e., loading too early) or other subscription plan switching mishaps. We are an intermediary provider of Page Plus PIN's, and by purchasing from our website, you agree to take full responsibility for the consequences of your own actions. We are here to help you, so please don't hesitate to contact us if you have any questions. We will do our best to help you avoid making any costly mistakes!
ADDITIONAL WARNING: If you decide to pre-load your subscription plan early, you run the risk of being activated on our standard per-minute plan IF you incur any overage charges (i.e., going over your 20 mb limit on data, calling Canada, picture messaging, or any number of other actions that trigger a charge). Whatever balance you pre-load will be depleted by the amount of the overage / service feature, and when the plan tries to renew, your account won't have enough funds to activate the Talk n Text subscription plan, and you will automatically revert back to standard rates. And it does not matter whether you pre-load a Talk n Text subscription plan or standard rate plan - ANY available balance on your account will be used to cover an overage and/or service feature usage charges!
We have had customers not realize their Talk n Text subscription plan did not renew successfully, and they burn through their account balance in one day - don't let this happen to you! We recommend that you wait until your current 30-day billing cycle ends BEFORE you load your new Talk n Text subscription card. If you do decide to load your subscription plan early, we encourage you to check your balance online prior to your 30-day renewal date just to confirm that there is enough funds to cover the cost of the automatic subscription renewal. And it wouldn't hurt to verify that the subscription plan was actually applied correctly to your account after your renewal date.
If you are short a few cents or a few dollars, you can purchase a standard plan card to bring your balance up to at least the cost of your Talk n Text subscription plan. For example, if the Talk n Text 1200 subscription plan was already pre-loaded into your account, and your balance was somehow reduced to $20.00 (for making an international call, etc.), you are now short $9.95. To bring your account balance back up to $29.95 (minimum needed for the Talk n Text 1200 plan to renew), just purchase a $10.00 standard plan card to bump your balance up to $30.00, just 5¢ more that what you need for the plan to renew successfully. The 5¢ balance will carry over to the next month. |
Talk n Text subscription cards can be pre-loaded, but NEVER try to pre-load more than 120 days' worth of cards (about 4 Talk n Text subscription plans) because ALL Page Plus cards have a 120-day expiration date after they are loaded.
Something else to remember is that any overage/service feature charges that you incur will deplete any extra PIN balance that you pre-load. For example, if you pre-load a Talk n Text Unlimited PIN, and you go over on your data usage limit of 20 mb in your current 30-day subscription period (or use any other service features that trigger a charge - see "fee chart" for the Talk n Text Unlimited Plan), your total balance will be reduced by those overage and service feature charges, and you won't have enough of a balance to renew your following month's Talk n Text Unlimited subscription. In addition, that remaining balance will be depleted quickly at our standard rate if you continue to use your phone after the subscription plan has failed to renew.
On the other hand, if you don't pre-load any extra cards, so that the plan has nothing to draw against, the service feature that you are trying to use simply will not work, and you won't be charged anything. For example, if you have a $0 balance and you try to send a picture message (.10¢ plus "data transport"), the message just won't be sent.
Standard Rate cards can be pre-load as well, but ALL Page Plus cards expire 120 days after your load them. In addition, standard cards have a .50¢ monthly service fee that is deducted on the 25th of every month. Your minutes will rollover every 120 days IF you purchase another standard card BEFORE the 120-day expiration date; if not, your minutes will completely expire in 120 days (i.e. minutes won't rollover without a purchase every 120 days).
Our Recommendation: Keep your balance low, and only load PIN's as you need them. The Verizon network can be quirky at times, and you never know when your phone may switch to "roaming." If your balance is at $0.00 when this happens, your call won't go through, and you will avoid paying an unintentional .29¢ per-minute roaming charge!
Also, it is best not to pre-purchase your PIN's for more than a month or two. If a PIN turns out to be "invalid" (which does happen occasionally), our 30-day money back guarantee won't cover you, and we don't want you to find yourself in that situation!
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If there is not enough money in your account to renew your Talk n Text subscription plan, your phone service will continue to work, but you will be billed at Page Plus's standard rates until your remaining account balance reaches $0. At this point, your phone will not work. However, your account will still remain active for 120 days from your last replenishment date. So, as long as your add any amount of airtime during this 120-day timeframe, your account cycle will be extended for another 120 days, and you won't forfeit any of your remaining account balance. If you fail to add any amount of airtime 150 days from your last replenishment date, you will lose your phone number and service completely.
Effective May, 2010, Talk n Text Unlimited Plan and Talk n Text 1200 Plan subscribers that fail to renew their monthly subscription plan will automatically be removed from their respective subscription plan and placed on the "standard plan." In plain English, if you have let your Talk n Text Planlapse, you will specifically need to load a Talk n Text Unlimited PIN or a Talk n Text 1200 PIN, NOT just a standard face-value PIN to bring up your account balance, as you could in the past. However, as long as your Talk n Text subscription plan has NOT lasped, adding enough "standard plan" PIN's will still allow it to renew.
Every time you add airtime to your account, your account cycle is extended another 120 days. Adding just a $10 card to your account will automatically extend your account replenishment cycle for another 120 days, even if it wasn't enough to renew your subscription plan.
For example, lets say you are a Talk n Text 1200 subscriber with a $6.00 account balance. $6.00 is not enough for the Talk n Text 1200 plan to renew, and you will need to add at least $23.95 to your account if you want your subscription plan to renew. Your first option would be to purchase a $25 Standard Plan card, which would bring your account balance up to $31.00, which is enough for your Talk n Text 1200 plan to renew successfully. Or, you could add a Talk n Text 1200 card, which would bump your account balance up to $35.95, more than enough for the plan to renew. Or, you could even switch plans, and purchase a Talk n Text Unlimited card which would give you 30 days of immediate service on that plan.
A fourth option would be to do nothing. Even though your subscription plan will not renew with a $6.00 account balance, you would still have 90 days to add any "standard plan" or any subscription plan PIN to extend your account replenishment cycle for another 120 days. Keep in mind that if you want to get back on a Talk n Text subscription plan, you will need to specifically load a Talk n Text PIN - just adding enough standard cards will not revive your Talk n Text plan under the new rules.
For example, adding a $10 Standard Plan card to your account would not bring your account balance up enough to renew your Talk n Text 1200 subscription plan ($10 + $6 = $16.00). However, just the action of loading airtime onto your account will restart your account replenishment cycle and extend it for another 120 days, thereby allowing any remaining money on your account to rollover for another 120 days as well.
If you fail to add airtime during your 120-day account cycle, your remaining account balance is automatically forfeited, and a 30-day grace period begins. You would still have 30 days to add any amount of airtime to your account (thereby restarting another 120-day account cycle) and to keep your same phone number. If you fail to add airtime during this 30-day grace period, your phone service will be deactivated completely, and you will have to go through the new service activation process all over again.
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When you load a Talk n Text subscription PIN, it may not necessarily show in your balance, but that doesn't mean that it was not credited to your account. For example, if you are loading a Talk n Text subscription PIN for the first time, the PIN will be used immediately to start your subscription plan. The PIN will not show up in your balance because it was used to pay for your first 30 days of service. Check your plan expiration date and you will notice that your Talk n Text subscription plan is now set to expire 30 days from the date you loaded the PIN.
The only time a Talk n Text subscription PIN should show up in your account balance is if you load a new PIN prior to the expiration date your subscription plan. Loading a standard rate plan PIN will also increase your account balance. |
Your first step should be to call Page Plus Cellular Customer Service at 1-800-550-2436. Data is sometimes not turned on automatically, and you will need to get a customer service representative to do it for you.
We cannot guarantee that data will work on your phone. However, there is a good chance that it will work with the proper settings. To read more about data (also known as "WAP) settings, go to www.howardforums.com/showthread.php?t=1532949&highlight=data+settings. |
The Page Plus system will often respond with an "invalid PIN" error message when in fact, the PIN was loaded successfully. This error message is VERY common, so you should double-check your account to see if the PIN was credited properly. Also, just because the PIN value was not immediately reflected on your account does NOT mean that the replenishment was unsuccessful! If the Page Plus system is overloaded, it could take 5 to 10 hours before the customer portal reflects your true account balance.
If you ever receive an "invalid PIN" error message, here is what you should do. First, try to load the PIN again, this time paying close attention not to enter any extra spaces (and enter in the PIN number correctly!). If you still get an error message, log into your Page Plus account and see if your expiration date was extended or if money was added to your account balance. If nothing has changed, wait about 2 hours, and check your account again. If your account still has not been credited, please contact your PIN supplier. Sometimes, Page Plus actually sells the same PIN to two dealers (yes, this actually does happen). Your PIN supplier should provide you with a replacement PIN. Or sometimes, Page Plus fails to activate the PIN, and this causes the "Invalid PIN" error message as well.
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