Our Services

1. Do NOT put your Selectel Wireless 4G SIM Card in the device until you receive an e-mail confirmation from us that it is safe to do so.
2. Be sure you choose a monthly plan of $20.00 or higher. 
3. To use this form, you *MUST* purchase the SIM Card from us (PagePlusDirect.com).  Order your Selectel Wireless SIM Card TODAY!  

Your phone's ESN/MEID/IMEI can usually be found on the back of the phone AFTER you remove the battery (it will NOT be on the battery!) or in your phone's "Settings" menu, usually under "About Phone" or "Phone Info." 

1. Please do NOT use the ESN/MEID/IMEI from the box your phone came in - some sellers recycle their boxes, so it could be wrong.
2. The number is usually under or above the barcodes.  It is NOT the pESN, FCC ID or the S/N. 
3. It may be labeled as DEC or HEX or IMEI (for 4G Phones).  It can also be found in the phone's settings menu, usually under "About Phone" or "Phone Info."
4. On some newer 4G phones, the IMEI can only be found by removing the battery (i.e., Samsung).  It will always be a 15 digit number.

FAQ's:

Q.  When are you open to process my Port-In Request?

We are open from 8:00 a.m. to 8:00 p.m. Eastern Time (7 days a week! - Holidays Included).  Port-In Requests sent during non-business hours will be processed the very next morning at 8:00 a.m.  Please allow between 20 minutes to 2 hours for your Port-In Request to be processed.  You will receive a confirmation e-mail as soon as your number is ported to Selectel Wireless with instructions on how to activate your phone AND a toll-free support number to our office if have additional questions.

Q.  In general, what phones are compatible / not compatible with the Selectel Wireless Network?

Carrier:	Compatibility:	Important Notes:
Compatible CDMA 3G and 4G Devices		The GOLD STANDARD!! The 3G and 4G Compatible CDMA devices from one carrier will work on the Selectel Wireless Network.  If you are not sure which carrier this is, please ask us.  Prepaid Devices will NOT work - see Compatible Phones for details.
Alltel Branded		NOT compatible
AT&T		NOT compatible
Boost Mobile		NOT compatible
Cricket		NOT compatible
Metro PCS		NOT compatible
Sprint		NOT compatible
Straight Talk		Not Compatible
T-Mobile		NOT compatible
TracFone		NOT compatible
US Cellular		NOT compatible
Virgin Mobile		NOT compatible

Q.  Can I re-use a Selectel Wireless SIM Card that has already been used on another number?

Yes, as long as it has been removed from the Selectel Wireless System for at least 24 hours with NO number attached to it. 

---